Tuesday, November 19, 2002

Customer service. The very word makes me shudder. I called ASUS customer service to get my motherboard fixed, and got a bunch of hold music. After calling 2 numbers 4 different times, and getting 3 different PIN numbers, I got an address to send my motherboard back to the manufacturer. THe lady who finally gave me the address was like this asian person with a southern accent and a lisp. It's like, "What did you say? You want me to spell the type of motherboard I have?" The name of it, by the way, is the A7V333, so I had quite a time trying to spell it out more than I was... But, today, I am sending it back, so in 6 to 8 weeks, I should have a working computer again. I still think it would have been cheaper and easier and faster to go to Fry's and just buy a new one.